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At SkibidiDeals, we aim to deliver your order quickly and safely. Below you’ll find all the important information regarding shipping times, costs, and delivery process.

1. Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed on the next business day.

If there’s a delay due to high order volume or inventory issues, we’ll notify you promptly.

2. Shipping Time & Delivery

• Domestic (Colombia): Delivery usually takes 3–7 business days.
  
• International Orders: Delivery usually takes 7–14 business days, depending on destination and customs clearance.
  

Delivery times may vary slightly based on your location, courier service, or unforeseen shipping delays.

3. Shipping Costs

Shipping fees are calculated at checkout based on your address and order weight.

Occasionally, we offer free shipping promotions, which will be clearly stated on our website.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via SMS or through your order confirmation page.

You can use this number to check the real-time status of your shipment.

5. Customs & Import Duties

International orders may be subject to customs fees or import taxes charged by your local government.

These charges are the responsibility of the customer. SkibidiDeals has no control over these fees or delays caused by customs.

6. Lost or Damaged Packages

If your order arrives damaged or does not arrive within the estimated time, please contact our support team using the contact form on our website.

We will assist in locating the package or issuing a replacement if necessary.

7. Wrong Address Disclaimer

Please ensure your shipping address is correct before completing your purchase.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

8. Contact Information

For any shipping-related questions or special delivery requests, please reach us through the contact form available on the SkibidiDeals website.

Our support team is always ready to help.